Strategy first.
Then the software.

We map how your business actually runs, then design the platforms, automation and AI that fit it.

Platforms and stacks we work in

SoftOne WooCommerce Shopify Docker PostgreSQL Cloudflare n8n Anthropic Python

How we work

Five steps, in that order.

Most technology projects fail in the first two steps, long before anyone writes code. So that is where we spend the time.

  1. Discover

    We sit with the people doing the work. Stock counts, order entry, invoicing, shift handovers. We read the data behind them and find where time and money leak out.

  2. Advise

    You get a written plan: what to buy ready made, what to build, what to leave alone. With costs, sequence and the reasoning behind each call. You can hand it to another vendor if you want to.

  3. Build

    We implement the platforms and write the software that sits between them. ERP, e-commerce, POS and PMS stop being separate islands and start passing data to each other.

  4. Automate

    Anything a person does the same way twice becomes a scheduled job. Order imports, invoice dispatch, stock sync, daily reporting. This is also where AI starts doing real work rather than demos.

  5. Support

    Systems drift. Suppliers change formats, staff change habits, volumes grow. We monitor what we built, fix it when it breaks and keep adjusting it as the business moves.

Where AI actually earns its place.

AI is not a product we sell you. It is one more tool in the plan, used where it beats the alternative and skipped where it does not. Here is where it consistently pays back.

  • Document AI
  • LLM assistants (RAG)
  • Forecasting
  • Anomaly detection
  • Agents
  • Human in the loop

Reading the paperwork nobody wants to read

Supplier invoices, delivery notes and price lists in a different layout every time, or passports and IDs at check-in. Vision models read them, match each line to your product codes or guest records and post the result into the right system. What took an afternoon takes minutes, and anything the model is unsure about goes to a person to confirm.

Dubai at night seen from above, traffic light trails along Sheikh Zayed Road

Forecasting that uses your own history

Demand per product, per size, per store, built on your sales data rather than a generic template. It tells buyers what to reorder and warns you which lines are about to sit dead in the warehouse.

Matching messy data

Supplier codes, barcodes and product names that never quite agree. Models resolve them far better than rules do.

Assistants that know your business

Answers drawn from your own procedures, price lists and product data, with the source shown so staff can check before they act.

Agents that run the routine back office

Scheduled agents that reconcile orders against invoices, chase what is missing, flag the mismatches and write a short summary for the morning. They work inside your systems, under rules you set, and they log every action so you can audit what happened.

Spotting what is off

Unusual sales, missing stock, duplicate or zero-priced documents flagged the same day, before they turn into write-offs or awkward calls with customers.

People stay in charge

AI proposes, a person approves anything that posts to the books or reaches a customer. Access is limited to what each task needs, every action is logged, and your data stays in your own systems.

Software that plugs into how you already work.

Most of what we deliver sits next to your ERP rather than replacing it, so orders, stock and invoices keep flowing through the system your accountants trust.

The Burj Khalifa seen from the air at night, lit from base to spire

ERP integration and customisation

The ERP is where your numbers live, so we extend it instead of working around it. New screens, checks and automatic document flows inside the system, plus clean connections to everything outside it.

  • SoftOne ERP
  • Web services
  • SQL
  • Custom modules and scriptsFields, checks and actions that make the ERP follow how your team actually works.
  • Document flowsOrders turning into invoices, transfers or returns automatically, with the right series and checks.
  • Two-way integrationsOrders, stock, prices and customers kept in sync with shops, portals and partners.
  • Safe reporting accessRead-only queries on the live database, so reports never slow the ERP down.

B2B ordering and sales apps

Order taking for sales reps and wholesale customers that writes straight into the ERP. Customer price lists, discounts and live stock are there when the order is placed, so nobody types it twice.

  • Next.js
  • PostgreSQL
  • ERP API
  • Sales rep orderingTablets and phones in the showroom or on the road, with each customer's own terms.
  • Wholesale portalCustomers reorder online, see their prices and track what they bought.
  • Barcodes and size runsScan or grid entry for products that come in colours and sizes.
  • Straight into the ERPOrders arrive as proper documents, ready for picking and invoicing.

Warehouse and mobile apps

Apps for the handheld scanners and phones your staff already carry. They run in the browser, install without an app store and work on live ERP data.

  • PWA
  • Zebra Android
  • Barcodes
  • Picking and receivingStep by step screens that guide every scan and flag the wrong item on the spot.
  • Stock checks and transfersCounts and moves between stores and the warehouse, recorded as they happen.
  • Labels and barcodesPrinting and scanning flows that take manual keying out of the job.
  • No app storeInstallable web apps, updated centrally the moment a fix ships.

Reporting and business intelligence

Dashboards the owners actually open. Sales, stock and sell-through by store, brand, category and size, built on your own data and refreshed automatically.

  • SQL
  • Dashboards
  • Excel
  • Sales and stock viewsDrill from the whole business down to a single product and size.
  • Sell-through and ageingWhat sells, what sits, and what to reorder before the season turns.
  • Morning email reportsThe numbers people need, in their inbox before the day starts.
  • Excel when you need itEvery view exports cleanly for the people who live in spreadsheets.

Websites, e-shops and online ordering

Websites, online shops and ordering that share stock, prices and customers with the rest of the business, so a sale online is a sale in the ERP. Built fast and built to be found.

  • Card payments
  • Technical SEO
  • Analytics
  • E-shopsCatalogue, checkout, card payments and delivery or pickup options.
  • Ordering for hospitalityGuest ordering and card payment for restaurants and cafes.
  • Built to be foundFast pages, structured data and clean markup that search engines can read.
  • Privacy-friendly analyticsSee what visitors do without third-party trackers following them around.

Infrastructure, hosting and security

The servers and networks everything runs on, set up properly and looked after. One partner for the software and for what sits underneath it.

  • Docker
  • Linux
  • Cloudflare
  • Cloud hostingContainers, HTTPS and automatic certificates, each app isolated from the next.
  • Updates and backupsSecurity patches, backups and monitoring on a schedule, not when something breaks.
  • Office networksWiFi, firewalls, CCTV and IP telephony for offices, hotels and stores.
  • SupportRemote and on-site help with agreed response times.

Who we work with

Businesses where the back office decides the margin.

Hotels and hospitality

PMS and POS that agree with each other, booking channels that stay in sync, and networks guests do not complain about.

Retail

Stock accurate across stores and online, sizes and barcodes under control, and reporting owners can act on the same day.

Wholesale and distribution

B2B ordering, price lists per customer, consignment and returns handled without a spreadsheet in the middle.

SMEs and professional firms

One partner for the ERP, the website, the automation and the IT underneath, instead of four vendors blaming each other.

You talk to the people who do the work. Not an account manager, not a ticket queue.

DGB Planet is built around a simple idea: the people advising you on technology should also be able to build it. Recommending an ERP without knowing how its API behaves at three in the morning, or specifying an integration without ever having debugged one, produces plans that fall apart on contact with the business.

If the honest answer is that you do not need custom software, you will hear that too. It is cheaper for both of us to find out early.

Daniela Boneva

Founder and Chief Executive Officer

George Pitoulias

Senior Digital Transformation Consultant

George designs the systems and writes the software that sits between them: ERP integrations, order entry, automated invoicing and reporting, e-commerce, applied AI, and the servers and networks all of it runs on. Company registered in Dubai, working with clients across the Gulf, Greece and Spain.

Adelino Rafailov

Data Analyst and Economist

Adelino turns operational data into the numbers management actually decides on, with SQL, Python, Power BI and Tableau on top of a degree in economics. He built and runs ReportForge, a platform that turns spreadsheets into branded PDF reports.

Works in English, Greek, Spanish, Bulgarian and Russian.

Tell us what is not working.

The first conversation costs nothing and usually takes half an hour. You will leave it with a clearer idea of the problem, whether or not you work with us.

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Binary Tower in Business Bay, Dubai, where the DGB Planet office is